Weatherhead Executive Education

Operational Excellence Certificate

Equips managers to execute strategy across business functions at higher levels of efficiency and effectiveness.

Coursework for the Certificate:
Certificate is awarded after completion of four of the programs listed below. Note: In the case of two-day programs, participants should attend both days and these courses will fulfill two (2) of the four (4) class day requirement. Certificate requirements should be completed within an 18-month period.

• Balanced Scorecard
  (January 29, 2009)
  
  
• Change Leadership
  (March 16, 2009)
  
  
• Process Mapping Revealed: Business Analysis, Quality Improvement and Process Redesign
  (April 13 14, 2009 - two-day program; participants should attend both days)
  
  
• Execution: From Plan to Action
  (May 21, 2009)

Cost of Certificate:

Price*	Healthcare, Nonprofit and CWRU Alumni*	Affiliate Partners
$2,380	$1,666	4 Class Days

*Credit card discount: Save $25 when you pay by credit card. We accept Visa, MasterCard and American Express.

Registration

To register online for the entire certificate, please select four (4) of the appropriate classes listed above. We will automatically track your progress towards completion of your certificate. Alternatively, you can register by phone – 216-368-6413. Please note: you have 18 months to complete any of our leadership, management, or functional knowledge certificates. Also please be aware that a program can only be applied toward the requirements of one certificate.