Resilience: Thriving through Uncertainty and Change

Discover your resilience aptitude and practical ways to improve


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This program is part of the following certificates:

Continuing Education

This class is eligible for the following continuing education credits:

PMI Project Manager 6 PDU


Questions about finding the right program, corporate packages, or planning your visit? We're here to help.

216.368.6413 or 800.736.6403

Resilience is the ability to bounce back from life’s challenges with confidence, and also to grow and develop in new ways. In this program we present specific skill development tools and frameworks to develop resilience by focusing on seven core competencies: Emotion Regulation, Impulse Control, Causal Analysis, Self-Efficacy, Realistic Optimism, Empathy, and Reaching Out. These competencies equip leaders to adapt flexibly through adversity, leading to growth and success. For upwardly mobile professionals navigating the shifting tide of change, these skills will enable participants to stand out in excellence against a backdrop of mediocrity.

Using the Hay Group® resilience workbook and assessment, this skill development course will help participants develop their overall leadership ability by assessing their Resilience Quotient, outlining scientifically researched resilience skills, and practicing the application of these skills.

Instructor Date and Time Location  
Kirsten Cronlund   Thursday, Oct. 16 from 9 a.m. to 4:30 p.m.
Cleveland, OH Add to Cart

Kirsten Cronlund  
Date and Time:
Thursday, Oct. 16 from 9 a.m. to 4:30 p.m.
Cleveland, OH
Add to Cart


Participants must have attended Introduction to Emotional Intelligence prior to attending this program, to gain intermediate background knowledge.


  • What is resilience and why does it matter?
  • How can awareness of my thinking help me be more resilient?
  • How do I navigate through adversity?
  • How does resilience lead to bottom-line success in every area of life?
  • Development of resilience thinking skills that are immediately applicable to work and home life

Learning Outcomes

As a result of attending this program, participants will:

  • Increase their self-awareness of how adversities in their environment impact their thoughts and thinking process
  • Learn and apply an approach to conscious decision making for choosing the thoughts that will lead to a more productive outcome
  • Recognize the importance and impact of all aspects of Resilience on leadership capability, as well as other arenas of life.

Who Should Attend

Professionals at every level working in dynamic, fast-paced organizations


Individual Participants: $645
Package Pricing: 1 class day per participant

Available Discounts

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Weatherhead School of Management
Case Western Reserve University

10900 Euclid Avenue
Cleveland, Ohio 44106-7235 USA